Products Order
1. Why are there products that I cannot buy online?
The majority of our product range is made to order. However, only products with available stock will appear with the "add to cart" button.
2. How do I make a custom order?
Please feel free to get in touch with us via our Whatsapp Business. We're absolutely open to accommodating your special request that is within our expertise to provide such services.
Please get in touch with us if you have any suggestions or recommendations as we constantly strive to offer more possibilities.
3. When will I receive my order?
Please note that our products are made to order, please allow an extra 5-7 business days for processing time.
Online Order Amendment
1. How do I amend my order?
No amendment can be done once the order and services are paid and confirmed. Please get in touch with us via our Whatsapp Business for any further assistance.
2. How do I cancel my order?
No cancellation can be done once the order and services are paid and confirmed.
Shipping
1. Where does Kaler Keyboard deliver to?
We deliver nationwide via J&T Express.
For local orders (MY) typically takes 2-3 days (West Malaysia) and 7-8 days (East Malaysia) to be delivered after being shipped out.
2. How can I track my order?
Parcel Delivery
Click here to track your order status.